Selecting this function from any context (such as the user search or user dashboard), will display a modal control asking that will allow the operator to make changes to the user’s status. The effect of any changes from this form will impact directly on the user accessing the mobile application (when next they sync) as well as the user’s access to MiWater Public since the account is shared. Making changes to these details will cause the corresponding API to be called within MiWater Public to also apply them there.
NOTE: This function is not available for GUEST users.
The lock/unlock customer user modal contains the following elements;
- Name - The name of the customer user account, followed by their email address
- Account Locked? - A drop-down box with the options “Unlocked” and “Locked” determined by the current status of the user account. If the account is locked, a red cross icon is shown. If it is unlocked, a green tick will be displayed.
- When set to “Locked”, the second field “Until” will be activated.
- Until - A text box with a date picker for the date when the account will be unlocked. Note that this field is only active if the account is locked.
- Account Disabled? - A drop-down box with the options “Active” and “Disabled” determined by the current status of the user account. If the account is disabled, a red cross icon is shown. If it is active, a green tick will be displayed.
