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Designed to assist in identifying the number and type of users which are engaged with the system on a regular basis, with suitable filters for date and time.

Users can filter the information returned in the report by using the search form: 

  • Report Period
  • Customer Name
  • User Type
  • Address
  • Suburb 

For more filters select the User Attributes & Status section (Collapsed by default) 

  • Signup Type
  • Account Status
  • Sent a Notification
  • Guest Users - Include Guest users (default)
  • Mobile Platform
  • Recent Activity
  • Submitted a Service Request




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The report will state the following:

  • Number of Active Users
  • Number of Inactive Users
  • 0 Minutes Usage in Period
  • 0 – 5 minutes
  • 5 – 10 minutes
  • 10 – 15 minutes
  • 15 – 30 minutes
  • 30 – 60 minutes
  • > 60 minutes

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