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Account Information PortletThe Account Information portlet provides general information about the account (such as the owner and lot identifier), details of the property that it relates to, AMR details and meter installation details. Note the  next to the AMR field. This icon indicates that one or all of the AMRs assigned to this property are in exception or quarantined (Hover over the icon for more information). For more information on exceptions and quarantines see Figure 81 and Figure 86.

Owner(s) Information WindowImage Removed

Clicking on the property name will take you to the account dashboard with information grouped by property rather than account. Clicking on the Image Removed icon next to the Owner(s) field opens a window which details owner information.

AMR(s) Information WindowImage Removed

Clicking on the Image Removed icon in the AMR(s) field opens a window listing the details of all the AMRs associated with the Account.

View Meter Install Details WindowImage Removed

To view the details relevant to a meter and its installation, click on the Image Removed icon next to the Water Meter(s) field in the Account Information portlet. This will open a new window. This window shows all “active” meter(s) associated with the assessment. To also show “Inactive” Water Meter(s), click the “Show Inactive” button at the bottom right of the window.

To view previously recorded manual meter readings and to record new manual meter readings, click the “Manage Readings” button. To close the window, click the “Close” button. This will return the user to the account dashboard.