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Once all the desired parameters have been set, click the “Search” button. For an explanation of what classifies as an “Exception”, click the “Exception Rules” button. To go back to the AMR Management Menu, click the “Back” button.
Readings Exception Management – Report Results:
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- Scheme: The meter scheme.
- Address: The address of the meter.
- Meter No: The meter’s unique code.
- AMR No: The AMR’s unique code.
- Manual Reading: The date and time of the manual reading, any associated images and the reading (in kilolitres).
- Calculated Reading: The calculated value of the reading (derived from the AMR). The column also includes a context button
(see Reporting Results – Context Reading History). - Difference (KL): The difference between the manual and calculated reading.
- Time Difference (Mins): The time difference between the last manual meter reading and the last calculated reading.
- Process: This will vary depending on whether the report is processing by single or bulk/multiple rows (see Report Results – Processing Rows).
Report Results – Reading History Context:
The Reading History Context window displays reading history for the exception selected from the previous report’s results (see Figure 83). The context window also provides information such as the date and time of the manual and calculated reading as well as the data origin of the manual readings. To view the AMR’s Water Usage Report in a graphical format, click the “Chart” button. This will direct you to the Water Usage Report for that AMR. To exit the window and go back to the Readings Exception Management Report Results, click the “Close” button.
Report Results – Processing Rows:
Readings Exception Management Report Result’s presentation will vary depending upon the user’s previous choice of Single or Bulk/Multiple processing mode.
When processing exceptions one at time (Single), select the “Process” button adjacent to the row you wish to select. Once selected, a window will appear prompting you for investigation details about the meter (see Figure 84). Once all details have been entered, select the “Save” button (Note if the Cause or Confirmation fields have not been added an error will be returned on pressing the “Save” button). To Exit the window and go back to the Readings Exception Management Report Results, click the “Cancel” button.
When processing multiple exceptions (Bulk/Multiple), tick the check box within the process column adjacent to each row you wish to process. Once selected, click the “Process Selected” button at the bottom right of the page. Once selected, a window will appear facilitating the processing of the exception. The correct reading can be specified (Manual, Calculated or Unknown. Note that if unknown is selected the exception will not be processed.), the cause of the exception, the processing method, any comments deemed appropriate and an option to flag the AMR for investigation (see Figure 85). Once all details have been entered, select the “Save” button (Note if the Cause or Confirmation fields have not been added an error will be returned on pressing the “save” button). To exit the window and go back to the Readings Exception Management Report Results, click the “Cancel” button.