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Search results will be displayed in an “enquiry view”, based on the parameters specified within the search form . As described in Notification Notifications History Report. When the results are displayed, the second tab in the panel is activated, given the title, “Notifications Results ([number])”. The user is able to alter the parameters for the filtering by re-selecting the “Filters” tab and changing these parameters. When this occurs, the parameters previously entered should remain visible.will remain visible.


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The results displayed within the panel are defined as per the following:

  • Recipient(s) - For single notifications, the name of the recipient user is shown in the format of “surname, first name”. For group notifications: the text “[number] Recipients” is shown. Note that if the staff user does not have role level for [customers] of 1,2 or 3, the name of the recipient user is hidden.
  • Notification Title - The title of the notification
  • Notification Type - An icon to represent the type of notification that was sent, based on the following options:
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  • Time sent - The full, formatted time
  • Sending User - The name of the user or service that sent the notification. This is displayed with an appropriate icon for the user type, followed by the name of the user. The possible icons for these are defined as;
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  • Received? - A visual indicator is shown to indicator if the user has “received” the notification. Where the user mouses over these indicators, a suitable tooltip should be shown, using the following text as a reference. For single / individual notifications, the following may occur:
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