The data used and displayed in the MiWater application is sourced from:
- Telemetry (AMR) data - Raw data received from telemetry provider. This data is imported daily.
- Companion data - System tables and lists, providing integration and context to the telemetry data. This information is provided by the utility. When companion data is uploaded into MiWater it becomes available immediately.
- Reporting data - The marriage of telemetry and reporting data, to provide meaning, purpose and value to the user.
MiWater performs the complex process of mapping telemetry data with companion data and presents this in an easy to use system. Some key points to note are:
- Telemetry data is configured to import automatically into MiWater.
- Companion data is compiled by the water utility. A bulk import of this data is done when MiWater is first set up and then smaller imports (called deltas) are provided by the water utility at regular intervals in order to maintain the accuracy of data within MiWater. Companion data is sourced from corporate rates, ERP, asset management and CRM systems.
- MiWater Private contains a number of reports that combine telemetry data with companion data to allow staff users to monitor the water network.
- Data from MiWater Private (the staff portal) feeds across to MiWater Mobile (the field operations app). Changes made in the field such as meter / AMR replacements, meter / AMR installations and manual readings feed back into MiWater Private when field staff synchronise tablet data at the end of the day.
- Data from MiWater Private (the staff portal) feeds across to MiWater Public (the customer portal). MiWater Public contains a number of reports that give customers insight into their water usage. It also allows users to set up alerts in order to manage their water usage.
- Meter reading data can be exported out of MiWater Private in a number of formats (Itron readings schema, Fujitsu billing, OOC readings schema, Rates DB readings schema). That data can then be automatically imported into your corporate billing system.
- Meter changes can be exported out of MiWater Private in report or spreadsheet format. This data can then be entered into your corporate system (manual process).
