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Bec Honey (Deactivated)

Bec Honey (Deactivated)

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This allows the user to upload a CSV file containing notification information associated with a Customer. Select the link within the Bulk Customer Notification Upload page to download a template of the CSV file to upload.

Within the CSV template the following columns exist:

Assessment Number

Meter Code

Notification Type Code

Notification Method Type Code

Timestamp

Customer Type

Assessment number to assign the notification to.

OPTIONAL - Meter code to link the notification to.

The type of notification, you may choose from the following options:

  • HIGH-CONSUMPTION-DAY: High Daily Consumption Alert

  • HIGH-CONSUMPTION-WEEK: High Weekly Consumption Alert

  • INCORRECT-READING: Incorrect Reading Request Processed

  • LEAK-ALERT: Leak Alert
    SYSTEM System Note

The method in which the notification was sent, you may choose from the following options:

  • CALLFAIL: Call Attempted But Failed

  • EMAIL: Email

  • FAX: Fax

  • LETTER: Letter

  • MAIL: Mail

  • MEET: In-Person Meeting

  • NOTE: Generic Note

  • PHONE: Phone Call

  • PHONEVM: Phone Call (Voice Mail)

  • SMS: SMS

The time in which the notification was sent, this must be in the format YYYY-MM-DD HH:MM (24 hour format)

The type of user the notification is associated to, this can be either of the following:

  • PUBLIC_USER

  • RESIDENT

  • OWNER