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Bec Honey

Thomas Royle

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Comment: Added better descriptions to the Bulk Customer Notification Upload documentation.

This allows the user to upload a CSV file containing notification information associated with a Customer. Select the link within the Bulk Customer Notification Upload page to download a template of the CSV file to upload.

Image RemovedWithin the CSV template the following columns exist:

Assessment NumberMeter CodeNotification Type CodeNotification Method Type CodeTimestampCustomer Type
Assessment number to assign the notification to.OPTIONAL - Meter code to link the notification to.

The type of notification, you may choose from the following options:

  • HIGH-CONSUMPTION-DAY: High Daily Consumption Alert
  • HIGH-CONSUMPTION-WEEK: High Weekly Consumption Alert
  • INCORRECT-READING: Incorrect Reading Request Processed
  • LEAK-ALERT: Leak Alert
    SYSTEM System Note

The method in which the notification was sent, you may choose from the following options:

  • CALLFAIL: Call Attempted But Failed
  • EMAIL: Email
  • FAX: Fax
  • LETTER: Letter
  • MAIL: Mail
  • MEET: In-Person Meeting
  • NOTE: Generic Note
  • PHONE: Phone Call
  • PHONEVM: Phone Call (Voice Mail)
  • SMS: SMS
The time in which the notification was sent, this must be in the format YYYY-MM-DD HH:MM (24 hour format)

The type of user the notification is associated to, this can be either of the following:

  • PUBLIC_USER
  • RESIDENT
  • OWNER


Bulk Customer Notification UploadImage Added