A user can raise a request either from the “Add Request” buttons on the historic request dashboard or from a “Reading Not Right” function within the meter tab of an account summary. *Some request types are available only to logged in users.
The full list of request types can be defined by GWCC staff through the management portal. Some types are specialized (such has “Reading Not Right) but others would be more generic. For completeness, the following table explains all request types and their requirements:
| Request Type | Available to Guest user? | Requirements |
|---|---|---|
| No Water | Yes | Location Required. Images Optional. Policies link shown. Details required. |
| Low Water Pressure | Yes | Location Required. Images Optional. Policies link shown. Details required. |
| Burst Water Pipe | Yes | Location Required. Images Mandatory. Details required. |
| Discoloured Water | Yes | Location Required. Images Optional. Policies link shown. Details required. |
| Soiled or Damaged Clothing | Yes | Location Required. Images Optional Policies link shown. Details required |
| Meter Reading Not Right | No | Location Required. Image Required. Meter must be selected and the correct reading entered. Details not required and hidden. |