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Meter Reading Exception Reporting

Meter Reading Exception Reporting

This report is used to indicate which batches currently contain unresolved exceptions. This specifically includes meters that had to be skipped or meters where a new trouble code has been entered which previously did not exist. This report contains the following search parameters and result columns

 

Search Parameters:

  • Date From: If specified, the completion date of the batch must be after or on to this date.

  • Date To: If specified, the completion date of the batch must before or on this date.

  • Suburb: The suburb to which the batch relates.

  • User Completed: The user that completed the batch.

  • Runs: A list of run numbers to include on the report. This list can be separated by a semicolon, comma, or space.

  • Inclusions: Facilitates the inclusion of exceptions columns on the report.

 

Result Columns:

  • Run/Seq: The run and sequence number of the reading. Note that if the selected order is the “Order of Upload” these may not be in order.

  • Meter: The meter code with an information icon linking to the “Meter Information” popup.

  • AMR: The AMR attached to the device (if it exists). The information icon will link to the “AMR Information” popup.

  • Address: The partial address of the property (excluding postcode and state) with the assessment number. Clicking on the information icon will redirect to the property’s dashboard.

  • Skip Code: If a skip code has been entered, this code is displayed with the system description of the skip.

  • Trouble Code: A code referring to a trouble/hazard.

  • Message: If a message has been entered by the user it is displayed here.

  • Timestamp: The date and time when the reading or skip occurred.