The Leak Notification Confirmation page displays all the notifications that have been generated, allowing the user to review the notifications before they are “confirmed and committed”.
The form displays all pending notifications with controls to allow the user to review the notification and then to check it off as approved and ready to be sent.
Columns displayed are:
- Address - The full property address in standard format - Click
to drill down and open up the property Dashboard for that address. - Meter - The meter code with a control to the meter information control. Clicking on the
will open the meter details. The
Address | The full property address in standard format - Click |
Meter | The meter code with a control to the meter information control. |
Recipient(s) | The names of the recipients of the notification, which will be either the names of the customers or “The Resident” depending on the mode. |
User Generated | The name of the user that generated the notification. |
Time Generated | The date and time when the notification was generated. |
Size | The size of the notification – noting that only letters may have a size recorded. |
Notification | A button that will allow the user to review the details of the notification. Depending on the notification type, the following will be the behaviour: · Letter: The PDF will open in a new tab or window. · Email: A modal will appear containing the details of the mail, including the target email address and subject line. · SMS: A modal will appear containing the details of the SMS including the target phone number |
Saved and Send | A checkbox which to allow the user to mark the notification as approved and ready to be sent. These are unchecked by default, but the checkbox control in the column header row will either check all of the items below or uncheck all of the items below. |
Cancel all Notifications
When selected, the user will be asked to confirm the action via a modal control. This modal will have the following text, “Confirming Cancellation – By confirming this action, you will be deleting all of these notifications and they will not be sent or saved. These notifications will not be stored against the customer’s records.” This action will apply to all of the notifications, irrespective of what items were checked or unchecked in the list.
Approve, Save and Send
Selecting this option will approve and save all of the notifications that have been marked in the list and commence the send process (for emails and SMSes). Note that this option will also leave all unchecked items in the queue to be reviewed later if required (or cancelled completely). When this option is selected, a modal will appear for confirmation with the following text: “Confirm Approve, Save and Send – By confirming this action, you will be saving all of the notifications that have been checked in this form. All letters will be finalised and stored against the customer’s records and all emails and SMSes will be immediately sent”.
After the user confirms this action and the processing has been completed, the system will then take all of the selected letter PDFs and perform the final merge of these into larger documents. Once complete, the user will be redirected to the “Batch Printed Leak Letters” form which will allow the user to download the merged PDFs. Note that all unchecked notifications must not be in the merged PDFs.
