The Leak Notification Summary allows the operator to review all of the notifications that have bene generated in a specific period of time. The Report has the following parameters;
- Dates from and to – Defaulting to the last day
- Notification Source – A drop down list containing:
- ALL (Default)
- Operator Generated – Single Alert
- Operator Generated – Bulk Alerts
- System Generated - Private System
- System Generated – Public Customer Portal
Search results:
The- Address -
- Meter -
- Recipient(s) -
- User Generated -
- Time Generated -
- Destination -
- Notification -
Address
- The full property address in standard format
Meter
- - Click to drill down and open up the property Dashboard for that address.
- Meter - The meter code with a control to the meter information control. Clicking on the will open the meter details. The denotes a shared assessment for that meter.
- Recipient(s)
- - The names of the recipients of the notification, which will be either the names of the customers or “The Resident” depending on the mode.
- User Generated
- - The name of the user that generated the notification.
- Time Generated
- - The date and time when the notification was generated.
- Destination
- - The method by which the alert was generated
- Notification
- - A button that will allow the user to review the details of the notification. Depending on the notification type
· Letter: The PDF will open in a new tab or window.
· Email: A modal will appear containing the details of the mail, including the target email address and subject line.
· SMS: A modal will appear containing the details of the SMS including the target phone number