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The Leak Notification Summary allows the operator to review all of the notifications that have bene generated in a specific period of time. The Report has the following parameters;

  • Dates from and to – Defaulting to the last day
  • Notification Source – A drop down list containing:
    • ALL (Default)
    • Operator Generated – Single Alert
    • Operator Generated – Bulk Alerts
    • System Generated - Private System
    • System Generated – Public Customer Portal

Search results:

The
  • Address -
  • Meter -
  • Recipient(s) -
  • User Generated -
  • Time Generated -
  • Destination
  • Notification

Address

  • The full property address in standard format
and with a drill down “eye” icon.

Meter

  • - Click Image Addedto drill down and open up the property Dashboard for that address. 
  • MeterThe meter code with a control to the meter information control. Clicking on the Image Addedwill open the meter details. The Image Addeddenotes a shared assessment for that meter. 
  • Recipient(s)
  • The names of the recipients of the notification, which will be either the names of the customers or “The Resident” depending on the mode.
  • User Generated
  • The name of the user that generated the notification.
  • Time Generated
  • The date and time when the notification was generated.
  • Destination
  • The method by which the alert was generated
(Email or SMS) and the specific address used (Mobile number of Email Address).
  • Notification
  • A button that will allow the user to review the details of the notification. Depending on the notification type
, the following will be the behaviour:

·         Letter: The PDF will open in a new tab or window.

·         Email: A modal will appear containing the details of the mail, including the target email address and subject line.

·         SMS: A modal will appear containing the details of the SMS including the target phone number



Leak Notification Summary Image Added