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The Leak Notification Summary allows the operator to review all of the notifications that have bene generated in a specific period of time. The Report has the following parameters;

  • Dates from and to – Defaulting to the last day
  • Notification Source – A drop down list containing:
    • ALL (Default)
    • Operator Generated – Single Alert
    • Operator Generated – Bulk Alerts
    • System Generated - Private System
    • System Generated – Public Customer Portal

Search results:


  • Address -
  • Meter -
  • Recipient(s) -
  • User Generated -
  • Time Generated -
  • Destination
  • Notification


Address

The full property address in standard format and with a drill down “eye” icon.

Meter

The meter code with a control to the meter information control.

Recipient(s)

The names of the recipients of the notification, which will be either the names of the customers or “The Resident” depending on the mode.

User Generated

The name of the user that generated the notification.

Time Generated

The date and time when the notification was generated.

Destination

The method by which the alert was generated (Email or SMS) and the specific address used (Mobile number of Email Address).

Notification

A button that will allow the user to review the details of the notification. Depending on the notification type, the following will be the behaviour:

·         Letter: The PDF will open in a new tab or window.

·         Email: A modal will appear containing the details of the mail, including the target email address and subject line.

·         SMS: A modal will appear containing the details of the SMS including the target phone number




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