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This option is available to selected users. It facilitates the modification of user roles in addition to the creation of new users. To add a new user, enter their last name and first name in the form provided.

MiWater will suggest a username based on the details that you have entered. You can either accept the suggested username or alter it by typing a new username in its place.

Enter the user’s email address and phone number and then click “Add”.

The user will receive an email containing their username and password details. Click the “Clear” button to remove all details from the form. Click “Back” to return to the user management menu.

Add User

A list of all existing MiWater users is also displayed onscreen. Alongside each user’s details are buttons to edit or delete the user, to reset the user’s password or to update their roles within MiWater.

Manage Users

To alter a user’s name, email address or phone number, click the “Edit” button adjacent their details. The form will change to allow you to enter this information. Update the details as necessary and then click the “Update” button to save the changes. Click the “Cancel” button to return to the list of existing users and cancel any changes that have been made.

Edit User

To delete a user from MiWater, click on the “Delete” button adjacent their details. An alert box will then prompt you to confirm this action. Click the “OK” button to remove the user from MiWater.

Click the “Cancel” button to return to the list of existing users and cancel the operation.

Delete User

To reset a user’s password, click on the “Reset” button adjacent to their details. An alert box will then prompt you to confirm this action. Click the “OK” button to reset the user’s password for MiWater. The user will receive an email containing their new password details. Click the “Cancel” button to return to the list of existing users and cancel the operation.

Reset User Image RemovedImage Added

To adjust the roles to which a user belongs within the MiWater application, click on the “Roles” button adjacent their name. Modify the role options available and then click the “Save” button to update the user’s roles. Click the “Cancel” button to return to the list of existing users and cancel the operation.

Modify Roles

The following table explains the list of role codes available in MiWater and their linkage to different features.

Role Code	Site/App	Grants Access to	Levels	Role Name	Description
adviceUserLevel	MiWater Private	AMR Management AMR Configuration Manual Advice Processing Meter and AMR Advice Search	0	No Access	Does not have access to create or update meter advices
			1	View (Read Only)	Can search for and view existing meter advices
			2	Partial Access	Has access to read and update meter advices
			3	Full Access	Has full access to read, update and create all meter advices
companionDataManagement	MiWater Private	System Configuration Manage Companion Data	0	No Access	User does not have access to view or manage companion data.
			1	View (Read Only)	User has permission to view, and export companion data.
			2	Partial Access	User has permission to view, create, and modify companion data.
			3	Full Access	User has full access to view, create, modify and delete companion data.
dataManagement	MiWater Private	AMR Management AMR Data Management Readings Exception Management AMR Quarantine Processing	0	No Access	No access to data management features
			1	View (Read Only)	Can view data management features, such as processed reading exceptions
			2	Data Manager	Full access to data management features
dmaUser	MiWater Private	Network District Metered Areas (DMAs)	0	No Access	User does not have access to DMAs
			1	View (Read Only)	User can search for and view all DMA information including network objects
			2	Assessment Only	User can search for and view all DMA information and can allocate assessments individually to a DMA
			3	Full Access	User can create, modify and delete DMAs in the system and can allocate assessments, rules and manage network objects
generalUserLevel	MiWater Private	General features	0	Public User	Has public (restricted) access
generalUserLevel	MiWater Private	General features	1	Staff User	Can view/edit most assessment/property/amr details
mobileUser	MiWater App MiWater Private	Mobile App (MiWater App) Field Operation Management (MiWater Private)	0	No Access	No access to mobile device functionality
			1	Device Access	Access to the mobile device only.
			2	Batch Access	Access to mobile device and web server / Advice Batches
			3	Full Access	Full access to mobile device and web server Device Management / Advice Batches
notificationLevel	MiWater Private	Property Dashboard → Operations Menu: Record Customer Communication	0	No Access	Does not have access to view/create/modify notifications
			1	View (Read Only)	Can search for and view existing notifications.
			2	Partial Access	Can view/create/modify notifications, but not bulk uploads.
			3	Notification Manager	Can view/create/modify all notifications.
personalInformation	MiWater Private	Reports	0	No Access	Cannot view any reports.
personalInformation	MiWater Private	Reports	1	Report Viewer	Can view/export data from report.
pmnUser	MiWater Private	Network Private Metered Networks (PMNs)	0	No Access	Does not have access to view/create/modify Private Metered Networks
			1	View (Read Only)	Can view Private Metered Network details but does not have create/modify access.
			2	PMN Manager	Full access to Private Metered Networks functionality
publicSystemConfiguration	MiWater Public	Menu System Configuration	0	No Access	Cannot configure the site.
			1	Read Only	Read only access to public system configuration
			2	Partial Access	Access to manage banners, welcome page, water tips and service outages
			3	Full Access	Full access to public system configuration
publicUserManagement	MiWater Public	Menu User Management	0	No Access	Cannot view any user information.
			1	View (Read Only)	Can view user information.
			2	Partial Access	Can view and update user information.
			3	Public User Manager	Can view/create/update user information.
publicUserRegistration	MiWater Public	Menu Registration processing	0	No Access	Cannot view any user registrations.
			1	View (Read Only)	Can view user registrations.
			2	Partial Access	Can view and update user registrations.
			3	Public User Manager	Can view/create/update user registrations.
publicUserShadow	MiWater Public	Shadow users	0	No Access	Cannot shadow public users.
			1	View (Read Only)	Can view content from users shadowed.
			2	Full User Shadow	Can view/modify content from users shadowed.
SRMContactManagement	MiWater Private	Supplier Management Manage Supplier Contacts	0	No Access	Does not have access to Entity / Supplier Contact Management functionality.
			1	View (Read Only)	User can search for and view Entity / Supplier Contact details.
			2	Partial Access	User can view and modify Entity / Supplier Contact details, but cannot delete.
			3	Full Access	User can view, modify and delete Entity / Supplier Contact details.
SRMEntityManagement	MiWater Private	Supplier Management Manage Suppliers	0	No Access	Does not have access to Entity / Supplier Management functionality.
			1	View (Read Only)	User can search for and view Entity / Supplier details.
			2	Partial Access	User can view and modify Entity / Supplier details, but cannot delete.
			3	Full Access	User can view, modify and delete Entity / Supplier details.
SRMModelManagement	MiWater Private	Supplier Management Manage Models	0	No Access	Does not have access to Model Management functionality.
			1	View (Read Only)	User can search for and view Model details.
			2	Partial Access	User can view and modify Model details, but cannot delete.
			3	Full Access	User can view, modify and delete Model details.
systemAdministrator	MiWater Private	System Configuration Manage Users and Roles	0	No Access	Does not have access to update or create information. Can only update own password.
			1	User Management 1	Level 1 read and write access to User Management. Change passwords and user roles.
			2	User Management 2	Level 2 read and write access to User Management. Change passwords and user roles.
			3	Full Access	Full Administrator access.
tradeWasteUserLevel	MiWater Private	Network Trade Waste Networks (TWNs)	0	No Access	No access to trade waste meter functionality
			1	View (Read Only)	User has read only access to trade waste functionality
			2	Full Access	User has full access to trade waste functionality

Version	Old Version 6	New Version Current
Changes made by	Alison Tye	Alison Tye
Saved on	Apr 02, 2019	Apr 02, 2019

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