View a Request

When a specific request has been selected for viewing, it will be displayed in a navigation page as per the examples here. 

Elements of the Service request in view mode: 

Title - “Request: #[id number]”

Group Header - “Request Information”

Request Type - The type of request.

Raised - The timestamp when the request was raised.

Status - The current status of the request. This will state “Pending Resolution” for incomplete requests and “Complete” with a green icon for completed / resolved requests.

Completed -The timestamp when the request was completed (if applicable)

Response from [organisation name] - The full response from GWCC.

Details of Request -The details raised by the user in the original request.

Location - The physical location of the request supplied by the user, including GPS coordinates.

Photos - Provided Any image supplied with the request (if applicable). The user can select this image to view it in full screen.

A complete request will include some additional information such as the timestamp completed and a response from GWCC which will originate from a user within the management portal.

Mobile App Help Topics: 

Sign Up
Log In
Forgotten Password
Continue as Guest
Home
Change Profile
Change Password
Latest Notifications
Notifications Received
About Goldenfields Water
Contact Us
Frequently Asked Questions (FAQ)
Goldenfields Policies
Locate a Water Bottle Refill Station
About this Mobile Application
About Goldenfields Mobile
Terms and Conditions
Why Log in?
Guest User - Log In
Guest User - Sign Up
Water Dashboard
Account / Property Summary
Summary Tab
Meters Tab
Alerts Tab
View Registration
Change Registration
Add New Registration
Service Requests
Historic Requests
View a Request
Raise a Request