Forgotten Password

Selecting the 'Forgot your Password?' link will take the user to a Reset Your Password page. 

The user is required to enter some basic information (the same information that is presently required MiWater public).

Fields to populate are: 

• Your Last Name
• Your Email Address

Selecting the 'Reset Password' button will submit the request. 

Users can also navigate 'Back' from this page to Login Page. 

After successful submission, including valid email address and last name, a message will appear with the text, “Password Reset Successful – Please check your email for a link to reset your password.”

Upon closing the modal, the application will return to the “Login” screen

For a failed submission, including an invalid email address and / or last name, a message will appear with the text, “Password Reset Unsuccessful – Please check your email address or last name. If you do not have an account, select ‘Sign Up Now’.”

Upon closing the modal, the application will return to the “Login” screen.

Mobile App Help Topics: 

Sign Up
Log In
Forgotten Password
Continue as Guest
Home
Change Profile
Change Password
Latest Notifications
Notifications Received
About Goldenfields Water
Contact Us
Frequently Asked Questions (FAQ)
Goldenfields Policies
Locate a Water Bottle Refill Station
About this Mobile Application
About Goldenfields Mobile
Terms and Conditions
Why Log in?
Guest User - Log In
Guest User - Sign Up
Water Dashboard
Account / Property Summary
Summary Tab
Meters Tab
Alerts Tab
View Registration
Change Registration
Add New Registration
Service Requests
Historic Requests
View a Request
Raise a Request