View Notification History

Selecting to View Notification History from the Operations menu for a customer user will direct you to the 'User Full Notification History' Search page. 

Here, you are able to filter information using the following search controls;

Customer Information - expanded by default

• Customer Name - A free text box for the user’s name
• User Type - A single select box, listing the different types of users as:
  • All (default)
  • Individuals
  • Organisations
  • Notification Date - A date range control with presets, defaulting to null. The presets are defined as:
    • Last 7 Days
    • Last 14 Days
    • Last 30 Days
    • Last 60 Days
    • Last 90 Days
    • Last Full Months
• Show Results As - A single select box, listing the different export options as being:
  • Screen Report (default)
  • CSV File *This row / field will not appear at all unless the user has a “customers” level of 2 or 3.
• Notification Text - A free-text field that will be used to filter the messages sent based on the content of the message.

“Notification Attributes and Status”. Group is collapsed by default.

• Status - A standard select box to filter notifications based on their status. The following options will exist:
  • ALL (Default)
  • Sent but not received
  • Received but not opened
  • Opened
    Note that this applies only to push notifications.
• Method - A multi select box to filter notifications based on the method that was used for transmission. The following options will exist:
  • Push Notification
  • Email
  • SMS
• Include Guest Users - A tri-state checkbox, defaulting "Include guest users"
• Group Messages - A tri-state checkbox, defaulting to "Include group messages" True would denote “Only Group Messages”. False would denote “Only Individual messages”.

Apply Filters button will execute the search. 

Back button will return the user to the Customer User Dashboard page