View Completed Service Request

A different view of the service request form is displayed for service requests which have been marked as completed. This view functions identically to the normal version with the following differences:
A new section group called “Resolution” is placed above the “Details Provided” section. This includes the following pieces of information:
Completed timestamp;

  • User icon and name for the person that closed the request
  • Details provided by the person who closed the request
  • The footer button to “Resolve Request” is now hidden.

You are able to Print Request or select Back button to close the window.